sale

Featured Product

Complete POS Computer and Hardware Bundle

Computer and POS Peripherals

Featured Product

Quickbooks POS 2013 Retail Software for Point of Sale

Retail POS Software

Featured Product

CognitiveTPG Advantage DLXi 2.4 inch Width Direct Thermal Label Printer

Direct Thermal Barcode Label Printers

Shop By Brand

Featured Product

ID Tech Mini Magnetic Card Swipe Reader

MSR Credit Card Readers

Featured Product

Logic Controls LD9900 Customer Pole Display

All Customer Pole Displays

Featured Product

Cherry G86 SPOS 135-Key Compact Size POS Keyboard with MSR - Programmable

POS Keyboards

Shop By Type

Documents / White Papers

Featured Product

Honeywell Voyager 1200g 1D Laser Barcode Scanner

Hand Held Barcode Scanners

Documents / Resources

Featured Product

Epson TM-H6000IV Multi-function Receipt/Endorsement/Slip Printer

Multi-function Receipt Printers

Featured Product

Motorola DS6878 Healthcare Barcode Scanner

Hand Held Barcode Scanners

Featured Product

Aldelo for Restaurants Pro Edition Software

Restaurant POS Software

Featured Product

CognitiveTPG Advantage DLXi 2.4 inch Width Direct Thermal Label Printer

Direct Thermal Barcode Label Printers
sale

Featured Product

HP RP5800 POS Computer 2.9Ghz G850 Pentium Dual-Core WIN7P-32B 2GB RAM 250GB HD

Custom Bundles

Featured Product

ID Tech Mini Magnetic Card Swipe Reader

MSR Credit Card Readers

Featured Product

Logic Controls LD9900 Customer Pole Display

All Customer Pole Displays

Featured Product

Magtek Dynamag Credit/MSR Swipe Reader

MSR Credit Card Readers

Featured Product

MMF Cash Drawer Val-u Line Series for Receipt Printers

All Cash Drawers

Featured Product

Motorola DS9208 1D/2D Presentation Area Imager Barcode Scanner

Presentation Barcode Scanners

Featured Product

M-S Cash Drawer J-423 Printer Driven Cash Drawer

Cash Drawer

Featured Product

Zebra LP2824 Plus 2.3 inch Width Direct Thermal Label Printer

Direct Thermal Barcode Label Printers

Return Policy

POS World, Inc. is one of the largest point of sale and auto-id resellers in the country. We serve virtually all markets with customers ranging from small businesses of all types to government to Fortune 100 companies. We attribute our success to word of mouth and repeat business, with many customers buying from us for several years.

Return Policy

DOA/DEFECTIVE PRODUCT RETURNS
On rare occasions customers may receive a DOA (Dead on Arrival) product. Defective products must be reported within 10 business days of receipt. We offer free technical support. The majority of the time, these issues are related to a misconfiguration or other technical issue. Incompatible items are not considered defective/DOA. In the event that tech support determines the product is defective, we will require a cross shipment guarantee to be completed and faxed back to us. We will then ship a replacement product with either a return label or we will send UPS to pick the item up. Please pack the item in the same way as you received it, with all required components, manuals, etc. The product will be tested and inspected upon return. If the item is not defective, a diagnosis charge and return fee of up to 10% of the purchase price may apply. Beyond the allowed DOA period, the manufacturer's warranty takes effect. No DOA returns accepted for Citizen or Zebra print heads. Contact the respective manufacturer directly. All warranties are carried out directly through the manufacturer of the product. Feel free to contact us for manufacturer contact information if needed. If you have any problems getting warranty assistance from the manufacturer, please let us know. We'll do all we can to help.

NON-DEFECTIVE PRODUCT RETURNS
We strive to make your purchase quick, accurate, and easy. Please verify the compatibility of your software with the hardware before placing your order. We will not accept return of products after 20 days. Returns are costly for us to handle, and often returned items cannot be resold as new. We only hope to offset this expense on a per case basis, versus increasing prices substantially for everyone. ALL returns require a return authorization number (RMA#) from customer service. To insure the quality of product customers receive, POS World will only accept returns that are 100% complete and in NEW, UNUSED condition.

Factory sealed returns are subject to a 10% restock fee or $20 per item, whichever is greater.

Open box returns are subject to a 20% fee or $40 per item, whichever is greater. The item(s) must still be in COMPLETE, NEW and UNUSED condition.

No shipping charges will be reimbursed.

Failure to return the item(s) in the COMPLETE original packaging will result in refusal. This includes any external boxes used, manuals, disks, accessories, packing materials, and said packaging is not damaged, marked or otherwise not acceptable for resale.

All returns are inspected upon return. This process can take a couple of weeks. Please allow 2-4 weeks from the return date for credit to be issued.

Software, consumable supplies (paper, ribbons, ink cartridges, etc.), special order items and parts are non-returnable/non-refundable. Special order items are any items not available on our online store. Please make your selections for these items carefully. Most software has a demo version available, which we recommend you review prior to purchasing the software.