Datalogic's Express Warranty Service Program
Every Datalogic scanner comes with a standard depot warranty. You have the option of upgrading the standard warranty to an express warranty. The upgraded service warranty has the following benefits over the standard warranty:
- Standard warranty will repair the scanner usually within 10 business days (excluding transit time). Return shipping paid by manufacturer
- Express warranty will guarantee either 2 or 5 business day repair of the scanner (excluding transit time)
- 2 Day turn around: Datalogic pays for shipping both ways.
- 5 Day turn around: Datalogic pays only for return shipping to the customer
Datalogic's Quick Replacement Warranty
Considering the down-time through standard warranty repair the best solution is Datalogic's Quick Replacement program. With this program you will receive a replacement scanner within 24 hours of notifying Datalogic.
Quick Replacement: This will convert your standard warranty into an overnight exchange warranty. In the event of a failure, you would contact Datalogic and they will arrange to overnight a scanner to your location.
- Must be purchased at time of product purchase
- Not a one time event, coverage is for the duration of the agreement
- Replacement sent next business day after request.
- Shipping covered for damaged scanner
- Datalogic must be notified by 12:00
Noon (PST Monday-Friday on Datalogic standard business days) to ensure overnight delivery.